Frequently Asked Questions
Quick Links
General Queries
Are you located in Singapore?
I am a professional web developer located in Singapore, striving to provide the best value for SMEs while also following my passion for web technology. Because of this, I'm also able to physically meet you at your place to facilitate the project.
What differentiates you from others?
My core focus is on technical integration and web development. I understand that web projects need a lot of patience, communication, and TLC, & I'm prepared to work with you to bring your dream to life. Have heard a lot of horror stories in web design, and I want to focus on the long term value of relationships with my customers instead.
Can you help manage the website?
Yes I can, so my stand on this is that simple text changes and image changes are FOC, for the rest I can quote per requirement, or if you prefer a monthly fee, I can support this as well. Is more of what your organization needs.
Will my project be outsource?
No. I will be the only developer working on your project.
Why are your prices so low?
I have been building websites for about 3 years, but my company is still relatively new hence the lower prices for now. Another reason is that I really do enjoy building amazing websites, which is why when comes to pricing, I'm okay to go lower than others because it's my passion. Rest assured you are getting a high-quality website built for the long term.
Will I be happy with the result?
Normally when I build a web project, I discuss thoroughly with you before, during, and after the process. This is so that you get a result that you are happy with. For areas which you are unsure, I will also help to give inputs when we build together.
I am not a fly-by-night agency, after the project is done, I will ask for reviews & feedback from you. My focus is not just to turnover a website asap, but to ensure what you get is what you want and also able to sustain your business for the foreseeable future.
I am not a fly-by-night agency, after the project is done, I will ask for reviews & feedback from you. My focus is not just to turnover a website asap, but to ensure what you get is what you want and also able to sustain your business for the foreseeable future.
Web Design
What happens when I contact you?
I’ll reach out to you for a short call to understand your requirements. This is followed up by a face-to-face meeting at your location to finalize the project scope & start working on your project.
What platforms do you use?
Wordpress, Webflow, Framer. These are all very performant CMS which are able to support SME needs.
Will I be able to do design revisions?
Yes you can, I will also prepare a design for mutual agreement before commencing. I set the number of revisions to five as a rough guide for our projects. As long as the project is moving forward constructively, I’m happy.
How long will the website take?
For well-designed, on-brand websites, I normally take around 4-8 weeks. I can also do up a working model which can go live first in a week if urgent. In the end, I want to make sure you’re satisfied with what you get.
What after-sales support is there?
All my works come with 1 year warranty, and packaged with service credits for post-project editing purposes. Apart from this, I’m glad to continue to provide FOC support from time to time if your team needs a refresh on using the website. I just seek your understanding that the request scope have to be reasonable.
eCommerce
What payment gateways
do you use?
do you use?
I use Stripe, Omise, and Hitpay. All support Credit card, Paynow, Google Pay & Apple Pay. If you have your own preferred gateway, you can let me know and I’ll try to integrate it for you.
Can you integrate other services?
Yes I can. I have integrated services such as subscriptions, coupons, loyalty programs, email marketing, POS, etc. Let me know which one you need me to integrate.
What platforms do you use?
Shopify & WooCommerce. Both are very comprehensive platforms which support a wide range of apps and services. I manage live stores on both platforms.
Will you teach how to use the store?
Yes, there will be an on-site handover training done which I will share how to utilise and handle the store. Basic store editing will also be included.
What features can be installed?
I've setup features such as conditional coupons, loyalty programs, subscriptions, build-your-box, referrals programs, BOGO, etc. There are alot of options, I would need to understand your business abit more to advise.

I believe in the long-term partnership and value-add. Would love to have the chance to work with you.
Gerald, Web developer
Let me use my passion for websites to build something different for you.Values are important. View mine here.Questions? I have a FAQ page here :)